our policies and procedures

We do not offer returns as we send out 1 day postage signed and tracked, our products are checked thoroughly, if they are not of a good standard they will not be sent out. Some items may not be in stock - don't worry though you will be notified if so before any payments are exchanged. If this is the case you will be able to order this from us still it just means you may have to wait a little longer for the item to arrive - as soon as we recieve it we will send out 1 day postage.